1. Introduction

Welcome to AdVenture-Digital ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. We are committed to protecting the privacy of individuals and ensuring compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, and safeguard personal data shared with us.

2. Information We Collect

We may collect the following types of personal information:

We receive and process personal information (e.g., names, email addresses, WhatsApp numbers) from our clients for the purpose of requesting Google reviews.

Contact details (name, email address, phone number, business information)

Information provided through forms on our website

Data related to interactions with our services, such as Google reviews

Technical information, including IP addresses and cookies

3. How We Use Your Information

We use the collected data to:

Provide and manage our services (sending out Google review requests)

Communicate with you regarding our services and updates

Improve our offerings and website functionality

Ensure compliance with legal obligations

We rely on the lawful basis of legitimate interest and consent for processing personal data. Our clients are responsible for obtaining explicit consent from their customers before sharing their contact details with us.

4. Purpose of Processing

The personal data collected is strictly used for sending Google review requests via email and WhatsApp. We do not sell, share, or use this data for any other marketing purposes.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with third parties only in the following cases:

To comply with legal requirements

To protect our rights and interests

With service providers assisting in our operations (e.g., hosting, analytics, integrations)

6. Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or alteration. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

7. Opt-Out & Data Subject Rights

You have the right to:

Access, update, or delete your personal data

Opt-out of marketing communications

Request information about our data processing practices

Recipients of Google review requests can opt out at any time by replying with “STOP” or by clicking on the "Unsubscribe" button provided in every email or WhatsApp message. We will promptly remove their information from our system.

8. Third-Party Disclosure

We do not sell or share data with third parties except when legally required. We may use third-party services (e.g., email providers, WhatsApp messaging services) to facilitate review requests, and they are obligated to comply with data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: [email protected]